literally had to leave airport to get on train to go back to american terminal. then finally in chicago american customer svc desk said they rebooked us on a British airways flight the same night, we traversed (ran) the entire chicago ohare airport only to find out british airways said we were not on that flight, were completely full and we had to go back to american. this is why everyone hates flying and all airlines are garbage. called american customer svc, they made us call british airways, british airways said we had to call kayak, kayak said we had to call American.
Cons: "flight was delayed two hours because they couldn't find a single American airlines employee to sign off on some log book.sat on tarmac two hours because no one could sign a piece of paper!!! so obviously we missed our connecting international flight to dublin.
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